Kinduct’s EMR Capabilities – Mark Packwood, Windsor Spitfires

A System For Trainers, Physiotherapists, and Strength Coaches


As Head Trainer/ Physiotherapist (and Strength and Conditioning Coach) of the Windsor Spitfires, Mark Packwood needed an Athlete Management System with EMR capabilities that could support his medical team’s responsibilities.


By choosing Kinduct’s EMR, Mark can grant different access to different members of his medical staff to ensure they have access to the exact information their roles require while keeping certain information private. He and his team can also access the Kinduct platform remotely, no matter if they’re at the clinic, home, or the hospital.

Mark also has the ability to log treatments and descriptions for both individual and multiple athletes, which can save an abundance of time.

Kinduct’s EMR features also allow Mark to track practices or games lost to injury per region of the body to help build patterns on an individual, team, or time-based level.

Other Benefits:

Overall, Kinduct’s Athlete Management System has enhanced communication between Mark, coaches, and the team’s GM as the system provides a real-time updated player status dashboard (labelled in green, yellow, and red) of Windsor’s roster. Mark also adds small notes on the player profiles for his coaching staff to give them a detailed synopsis as to what a player’s issue may be and a timeline for return. Coaches can also be granted their own log-in and receive an update when Mark is preoccupied.


“From an EMR standpoint, Kinduct is extremely user friendly, and I feel the Kinduct team worked hard to build a platform that was tailored to my individual needs.”

– Mark Packwood, Head Trainer/Physiotherapist and Strength & Conditioning Coach of the Windsor Spitfires of the OHL.


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